Backstage Talks - Issue 17

Empathy for sale

How much empathy should we sell to our clients and how much do we need to keep for our teams, and ourselves? We talked about the importance of empathy in creative work with Anna Kulachek, Brian Collins, Hedda Lilleng, Mark Pollard, David Numwami, Heidi L Maibom, Tereza Ruller and more!

Backstage Talks is a magazine of casual, but in-depth dialogues on design and business. Our decisions shape and influence this complex world—to have a chance to make the right ones, we need to talk.